Have an innovative vision that existing solutions don’t seem to support?

Let Education Incites develop a custom solution specific to your needs

Discovery

The first step in the development process is for our team of experts to work with your stake­holders to validate the concept, set clear expectations, and identify potential bottlenecks. Our objective is to prevent unplanned costs, identify and avoid risks, and maximize the ROI of your project. The Discovery phase can include:

  • Feasibility study and proof of concept
  • Identifying possible business and monetization models
  • Consulting on process and technology innovation
  • Crafting security and scalability roadmaps
  • Choosing the right tech stack to support your application

User Experience & Interface Design

The goal of any software implementation is user adoption. To achieve successful adoption, the system must be user-friendly, intuitive, easy-to-learn, and meet user needs. To help accomplish this, we believe strongly in providing a consistent user experience across all platforms. We also perform user-centric analysis to align the overall user experience with your business goals as well as direct user feedback. The User Experience (UX) and User Interface (UI) Design phase normally includes:

  • User journey mapping
  • Identification of technical, process or usage constraints
  • Wireframing, mock-ups and prototyping
  • Setting usability metrics
  • Ensuring lightning-fast system response times
  • Validating the user interface with prospective users

Development and Testing

Quality assurance and user acceptance testing are integral parts of our development process. You can feel confident that when the system is ready to roll out to your district that it has been thoroughly tested and is ready for a smooth implementation. Our testing and validation process includes:

  • End-to-end manual testing (including functional, integration and UI)
  • Relevant device testing (desktop, tablet and mobile)
  • Browser support testing

Implementation & Training

Managing change within a district is a challenge. Especially when it involves implementing new technology. Education Incites has decades of experience implementing technology platforms to all sizes of user bases. We’re available to help ensure success by:

  • Developing training and reference materials
  • Strategizing a manageable roll-out plan
  • Assisting with communications planning, messaging and support
  • Conducting user training
  • Gathering initial user feedback

Maintenance & Support

Is any software platform ever really ‘done’? If your district had the vision to build a custom platform, you can assume that you will think of enhancements and additional functionality that should be added to the platform. After your initial build, Education Incites becomes a technology partner to make your evolving ideas a reality. We can also offer Tier 1 and Tier 2 Help Desk Support to help resolve any technical issues that may arise. You can be confident during critical times of operation that you have a seasoned Support Team on stand-by if you need them.